Customer Background
A Honduras-based importer and distributor of hydraulic hoses and automotive hoses was looking for a direct factory supplier from China to improve product competitiveness.
Customer Challenges
The customer previously purchased through regional suppliers with higher costs.
They wanted to test direct purchasing from China but had concerns about product quality and order quantity.
They needed support with logistics coordination and customized product requirements.
Different sizes, colors and packaging requirements needed to be confirmed.
Our Solution
Kinglin helped the customer complete the transition from local purchasing to direct factory cooperation.
We provided:
Customized silicone hose solutions according to size and color requirements.
Technical communication during product confirmation.
Support with shipping coordination and export process.
Additional samples for future product development.
Result
The customer successfully completed the first order and expanded cooperation after receiving the products.
The customer showed interest in developing more hose products with Kinglin.
